Position
Busser
All Locations
Supervisor Title – General Manager
Department – FOH
Employment Type – Regular full time \ Regular part time
Primary Purpose of the Position
To help maintain restaurant operations by setting and clearing tables, running food and beverage to tables during meal service and maintaining a high level of cleanliness within the dining room and bathrooms. Bussers also provide support to servers and contribute to customer service by filling water glasses at the table, supplying new utensils as requested, and answering customer questions.
Duties and Responsibilities
| Major Duties and Responsibilities | Essential Duty | % of Time |
| Provide excellent customer service | ✓ | 85 |
| Prepare dining areas before guests are seated | ✓ | 40 |
| Set tables with silverware, water, condiments, candles, napkins | ✓ | 20 |
| Run and serve food and drinks | ✓ | 85 |
| Clean, sanitize, and reset tables after meals | ✓ | 40 |
| Prepare desserts, coffee and ice water for customers | ✓ | 20 |
| Collaborate with other restaurant FOH and BOH staff | ✓ | 100 |
| Comply with all health, safety and hygiene standards and policies | ✓ | 100 |
| Keep designated service stations clean and well stocked | ✓ | 20 |
| Preform shift opening and closing duties (ie – stocking, cleaning. Sweeping etc’) | ✓ | 15 |
Requirements
Experience
In order to work as a Busser at Westville you should have a minimum of 1 year of proven experience as a Busser in a fast paced, dining service restaurant, preferably in New York city.
Competencies
- Patience and customer-oriented approach
- Sociable, polite, courteous
- Understanding of hygiene and food safety rules
- Sensitivity to Food Allergies/Intolerance
- Teamwork, communicative, attentive
- Motivated, energetic, stress tolerance and
- Multi tasking, high awareness and attention to details
- Physical ability and stamina to carry heavy trays and stand for long hours
- Ability to multitask and remain calm and professional in a fast-paced environment
- Willing to work nights and weekends
Working\Environment Conditions
Physical Demands
Activities
| Amount of Time | ||||
| Activity | None | Up to 1/3 | 1/3 to 2/3 | 2/3 or More |
| Stand | ✓ | |||
| Walk | ✓ | |||
| Sit | ✓ | |||
| Talk or Hear | ✓ | |||
| Use hands to finger, handle or feel | ✓ | |||
| Climb or Balance | ✓ | |||
| Stoop, Kneel, Crouch, Crawl | ✓ | |||
| Reach with hands and arms | ✓ | |||
| Taste or Smell | ✓ | |||
Lifting
The job requires the Busser to be able to lift and balance food and drinks on a serving tray, handling and lifting chairs or tables in weight up to 15 pounds. In addition, lift trash bin or perform other tasks involved lifting of weight up to 50 pounds.
Noise Level
The work environment may be loud, especially during the busy hours due to guests conversations, kitchen and bar operation and electrical machinery.
Westville provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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