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Position

Busser

All Locations

Supervisor Title – General Manager

Department – FOH

Employment Type – Regular full time \ Regular part time

Primary Purpose of the Position

To help maintain restaurant operations by setting and clearing tables, running food and beverage to tables during meal service and maintaining a high level of cleanliness within the dining room and bathrooms. Bussers also provide support to servers and contribute to customer service by filling water glasses at the table, supplying new utensils as requested, and answering customer questions.

 

Duties and Responsibilities

Major Duties and Responsibilities  Essential Duty % of Time
Provide excellent customer service  85
Prepare dining areas before guests are seated 40
Set tables with silverware, water, condiments, candles, napkins 20
Run and serve food and drinks 85
Clean, sanitize, and reset tables after meals 40
Prepare desserts, coffee and ice water for customers 20
Collaborate with other restaurant FOH and BOH staff 100
Comply with all health, safety and hygiene standards and policies 100
Keep designated service stations clean and well stocked 20
Preform shift opening and closing duties (ie – stocking, cleaning. Sweeping etc’)     15

 

Requirements

Experience 

In order to work as a Busser at Westville you should have a minimum of 1 year of proven experience as a Busser in a fast paced, dining service restaurant, preferably in New York city. 

 

Competencies

  • Patience and customer-oriented approach
  • Sociable, polite, courteous 
  • Understanding of hygiene and food safety rules 
  • Sensitivity to Food Allergies/Intolerance
  • Teamwork, communicative, attentive
  • Motivated, energetic, stress tolerance and 
  • Multi tasking, high awareness and attention to details 
  • Physical ability and stamina to carry heavy trays and stand for long hours
  • Ability to multitask and remain calm and professional in a fast-paced environment
  • Willing to work nights and weekends

 

Working\Environment Conditions

Physical Demands

Activities

Amount of Time
Activity None Up to 1/3 1/3 to 2/3 2/3 or More
Stand
Walk
Sit
Talk or Hear
Use hands to finger, handle or feel
Climb or Balance
Stoop, Kneel, Crouch, Crawl
Reach with hands and arms
Taste or Smell

 

Lifting

The job requires the Busser to be able to lift and balance food and drinks on a serving tray, handling and lifting chairs or tables in weight up to 15 pounds. In addition, lift trash bin or perform other tasks involved lifting of weight up to 50 pounds.

 

Noise Level

The work environment may be loud, especially during the busy hours due to guests conversations, kitchen and bar operation and electrical machinery.    

Westville provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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