Position
Bartender\Barista
All Locations
Supervisor Title – General Manager
Department – FOH
Employment Type – Regular full time \ Regular part time
Primary Purpose of the Position
To ensure that restaurant’s guests have an enjoyable dining experience by providing quality customer service. The bartender fills drink orders either directly from a customer at the bar or through servers who place drink orders for dining room or delivery customers. In addition, the bartender is also responsible for taking orders, serving food and drinks, and removing dinnerware from the bar customers in a timely manner.
Duties and Responsibilities
| Major Duties and Responsibilities | Essential Duty | % of Time |
| Provide excellent customer service | ✓ | 85 |
| Greet and Welcome customers & present menus | ✓ | 30 |
| Answer questions regarding the menu – offer suggestions and recommendations | ✓ | 20 |
| Take food and drinks orders | ✓ | 85 |
| Prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes | ✓ | 70 |
| Ensure clean glasses, bar equipment and working areas | ✓ | 100 |
| Comply with all health, safety and hygiene standards and policies | ✓ | 100 |
| Alert guests or restaurant staff about food allergies/intolerance | ✓ | 15 |
| Processing payments – Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register. | ✓ | 15 |
| Collaborate with other restaurant FOH and BOH staff | ✓ | 100 |
| Deal with complaints or problems with a positive attitude | ✓ | 5 |
| Planning and informing customers about new beverages and specials. | ✓ | 5 |
| Get acquainted with daily specials menu | ✓ | 5 |
| Check identification of customers to verify they are of legal drinking age | ✓ | 5 |
| Prevent problems related to customers’ excessive drinking by following the law and established procedures | ✓ | 5 |
| Preform shift opening and closing duties (ie -peel, slice and juice fruit for drinks, restocking, cleaning, setting up and closing the bar) | ✓ | 15 |
Requirements
Experience
In order to work as a bartender at Westville you should have a minimum of 1 year of proven experience as a bartender in a fast paced, dining service restaurant, preferably in New York city.
Competencies
- Fluent in English
- Meets state minimum age to serve alcohol
- Availability to work nights, weekends, and holidays
- Excellent people skills with a friendly attitude
- Patience and customer-oriented approach
- Sociable, polite, courteous
- Attention to cleanliness and safety
- Sensitivity to Food Allergies/Intolerance
- Teamwork, communicative, attentive
- Motivated, energetic, stress tolerance
- Honesty and integrity
- Multi tasking, high awareness and attention to details
- Handle a fast-paced work environment
- Food Menu Knowledge
- Working knowledge of standard drink recipes, spirits, wine and beer, bar equipment, brewing equipment (espresso, drip)
Working\Environment Conditions
Physical Demands
Activities
| Amount of Time | ||||
| Activity | None | Up to 1/3 | 1/3 to 2/3 | 2/3 or More |
| Stand | ✓ | |||
| Walk | ✓ | |||
| Sit | ✓ | |||
| Talk or Hear | ✓ | |||
| Use hands to finger, handle or feel | ✓ | |||
| Climb or Balance | ✓ | |||
| Stoop, Kneel, Crouch, Crawl | ✓ | |||
| Reach with hands and arms | ✓ | |||
| Taste or Smell | ✓ | |||
Lifting
The job requires the bartender to be able to lift and balance food and drinks on a serving tray in weight up to 10 pounds. Handling and stocking supplies, carrying ice, glasses and bar related goods and restocking the bar in weight of up to 25 pounds. In addition, handling beer kegs in weight of up to 165 pounds.
Noise Level
The work environment may be loud, especially during the busy hours due to guests conversations, kitchen and bar operation and electrical machinery.
Westville provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Apply
Thank you for your application. We will get back to you if we have any further questions.
View the job opportunities list