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Position

Bartender\Barista

All Locations

Supervisor Title – General Manager

Department – FOH

Employment Type – Regular full time \ Regular part time

 

Primary Purpose of the Position

To ensure that restaurant’s guests have an enjoyable dining experience by providing quality customer service. The bartender fills drink orders either directly from a customer at the bar or through servers who place drink orders for dining room or delivery customers. In addition, the bartender is also responsible for taking orders, serving food and drinks, and removing dinnerware from the bar customers in a timely manner.

 

Duties and Responsibilities

Major Duties and Responsibilities  Essential Duty % of Time
Provide excellent customer service  85
Greet and Welcome customers & present menus 30
Answer questions regarding the menu – offer suggestions and recommendations 20
Take food and drinks orders 85
Prepare and serve alcoholic and non-alcoholic drinks in accordance with standard recipes 70
Ensure clean glasses, bar equipment and working areas 100
Comply with all health, safety and hygiene standards and policies 100
Alert guests or restaurant staff about food allergies/intolerance 15
Processing payments – Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register. 15
Collaborate with other restaurant FOH and BOH staff 100
Deal with complaints or problems with a positive attitude 5
Planning and informing customers about new beverages and specials. 5
Get acquainted with daily specials menu 5
Check identification of customers to verify they are of legal drinking age 5
Prevent problems related to customers’ excessive drinking by following the law and established procedures 5
Preform shift opening and closing duties (ie -peel, slice and juice fruit for drinks, restocking, cleaning, setting up and closing the bar)     15

 

Requirements

Experience 

In order to work as a bartender at Westville you should have a minimum of 1 year of proven experience as a bartender in a fast paced, dining service restaurant, preferably in New York city. 

 

Competencies

  • Fluent in English
  • Meets state minimum age to serve alcohol
  • Availability to work nights, weekends, and holidays
  • Excellent people skills with a friendly attitude
  • Patience and customer-oriented approach
  • Sociable, polite, courteous 
  • Attention to cleanliness and safety 
  • Sensitivity to Food Allergies/Intolerance
  • Teamwork, communicative, attentive
  • Motivated, energetic, stress tolerance
  • Honesty and integrity
  • Multi tasking, high awareness and attention to details 
  • Handle a fast-paced work environment
  • Food Menu Knowledge
  • Working knowledge of standard drink recipes,  spirits, wine and beer, bar equipment, brewing equipment (espresso, drip)

 

Working\Environment Conditions

Physical Demands

Activities

Amount of Time
Activity None Up to 1/3 1/3 to 2/3 2/3 or More
Stand
Walk
Sit
Talk or Hear
Use hands to finger, handle or feel
Climb or Balance
Stoop, Kneel, Crouch, Crawl
Reach with hands and arms
Taste or Smell

 

Lifting

The job requires the bartender to be able to lift and balance food and drinks on a serving tray in weight up to 10 pounds. Handling and stocking supplies, carrying ice, glasses and bar related goods and restocking the bar in weight of up to 25 pounds. In addition, handling beer kegs in weight of up to 165 pounds.  

 

Noise Level

The work environment may be loud, especially during the busy hours due to guests conversations, kitchen and bar operation and electrical machinery.   

Westville provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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